Information for Travel Agents & Tour Operators

Median Hotels Travel Agent & Travel Partner Services

Median Hotels values the important role performed by our partner travel agents and tour operators who are essential in promoting the facilities and services offered by Median Hotels in France.

Highest Levels of Customer Service

The objective of Median Hotels is to ensure our clients and guests receive the highest levels of customer service and satisfaction at each point of their relationship with Median Hotels.

Dedicated Area for Travel Partners & Travel Professionals

Median Hotels in France understands the needs, requirements and expectations of our travel agents and tour operator partners across our operational territories.

To help with the work you undertake on behalf of Median Hotels in France, Median Hotels have provided a dedicated area for travel agents and tour operators on the Median Hotels website.

The travel agents and tour operators' area on the Median Hotels in France website ensures Median Hotels travel partners are able to access and receive comprehensive information and support about hotel GDS codes, partner commissions and exclusive access to the best rates available at Median Hotels in France.

Support for Travel Agents & Tour Operators

Median Hotels travel agent and tour operators support team is available Monday to Friday, between 9am and 6pm to discuss your requests for information or assistance about Median Hotels chain of 3-star hotels in destinations across France.

To speak to a member of Median Hotels travel agent and tour operators support team please contact:

Median Hotels c/o JJW Hotels & Resorts (France)
11 rue Tronchet,
75008 Paris,
France

Tel: +33 (0)1 40 06 08 50 - Fax: +33 (0)1 40 06 06 83

IATA / Access

Travel agents and tour operators can access their own offers and information directly (negotiated rates, customised commission rates) by selecting the IATA link on the Median Hotels online booking form, available on each page of the Median Hotels website.

Online Reservation System

Median Hotels in France use a single online booking platform for all of our hotels.

Commissions for IATA Travel Agents & Tour Operators

Median Hotels in France pays commissions to any licensed travel agent possessing an IATA code. Payment of commissions is made within 30 days maximum as of date of booking. If you do not receive payment within the stated time, please contact Median Hotels. Please have the following information ready:

• Guest name
• Hotel name
• Date of arrival
• Rate
• IATA code
• Confirmation number
• Booking channel (GDS, web, email, fax or telephone)

Further Assistance

Median Hotels in France travel agents and tour operators support team is available Monday to Friday, between 9am and 6 pm to discuss your requests for information or assistance about Median Hotels in France.

Median Hotels Post Reservation Enquries

Reservations to Median Hotels in France (secured via this website, by phone, fax or GDS) will be integrated into the relevant Hotel Property Management System (PMS).

Information relating to online reservations can be retrieved via Median Hotels online booking system through this Median Hotels website or (where applicable) the GDS system used in the initial reservation.

Alternatively please contact Median Hotels with the following information:

• Guest name
• Hotel name
• Date of arrival
• Rate
• IATA code
• Confirmation number
• Booking channel (GDS, web, email, fax or telephone)

Please note

In some cases there may be a short lag before the reservation is integrated into Median Hotels Hotel Property Management System (PMS). In this instance we suggest that you note the following information prior to contacting a Median Hotel in France directly:

Reservations made either via this website or GDS might not be instantly accessible to Median Hotels. In this instance, please appreciate a short delay of a few hours before Median Hotels receives the reservation you have made.